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HUMAN RESOURCE MANAGEMENT, 2e
by Phillips, Gully
ISBN: 978-0-9988140-1-8 | Copyright 2019
Although some students will go on to become managers requiring a working knowledge of human resource management (HRM), all students will eventually use this knowledge in some way. This book has been written to prepare both, through personal development to help them all understand HRM in order to optimize the benefit that derives from it. And to make the subject engaging while developing long-lasting impact, we focus on developing both skill andknowledge so students learn how to take action in addition to learning about HRM.
HRM Is Critical to Success
By helping to successfully acquire, deploy, and motivate the right talent, HRM is critical to every manager’s and organization’s success. The central theme of our book is helping you understand how to use HRM to hire, develop, motivate, and retain the right people and bring out the best in employees to execute the company’s business strategy and secure a competitive advantage. Our book is intended for those who are or who might become a manager or an HRM professional. We discuss the roles of HRM professionals, managers, and employees in the design and implementation of effective HRM systems, and include many current examples of how HRM is executed in organizations.
Flexibility Is Necessary in HRM
Because there is rarely a single best way to implement HRM, every chapter has an HR Flexiblity feature that highlights how HR needs to be flexible to best meet the needs of different situations. The Global Issues feature in each chapter discusses how HRM practices differ around the world and how HRM needs to be adapted to best meet the demands of different global and cultural contexts.
Developing HRM Skills to Become More Effective Managers
Each chapter’s Develop Your Skills feature focuses on improving a specific skill related to that chapter’s topic. By developing your competence and confidence in using important HRM skills, this book will help you become a more effective manager through the better use of HRM tools and practices. The importance of the context of HRM, including laws, ethics, and globalization, is woven throughout the book. How organizations are using various technologies to improve and facilitate the execution of HRM is also described.
Each chapter opens with a Real World Challenge, describing an actual HRM situation faced by a company or manager to highlight the business importance of the chapter’s topic and to prompt reflective reading. The chapters conclude with the Real World Response, which describes how the organization or manager handled the situation to show how the chapter concepts were applied. In addition to the case study contained in each chapter, the Real World Challenge is designed to improve analytical and problem-solving skills.
We wrote this book to be very experiential and to cultivate skill development. Rather than just learning about HRM, we also want you to become better at HRM. Developing your HRM skills will make you a more effective manager and will make your job easier no matter what field you are in. A book-long integrated project, case studies, videos, and numerous exercises develop readers’ personal skills and provide some experience in applying various HR concepts. The Happy Time Toys videos written and filmed exclusively for this book reinforce the relevance of the textbook material and enhance decision-making, analytical, and HRM skills.
Engaging by Example
We wrote the book to be engaging to read. We include many practical examples, and focus on teaching HRM as it is done today. We also provide many opportunities to develop your HRM-related skills, and we hope that you find these activities to be both developmental and enjoyable. If you have any questions, comments, or suggestions about the book please feel free to contact us at email@example.com.
This book clearly communicates the importance of effective talent management to individual and firm performance. By focusing on the importance of flexibility in applying different HRM methods to find, keep, and motivate the right employees for the company and job, and on the importance of developing HRM skills, this book will prepare readers to effectively use HRM to be better managers and more effective leaders.
Each chapter is supported by a video case that presents a problem or challenge in a hypothetical company called Happy Time Toys. The video case is an excellent tool for sparking discussion and debate about the appropriate course of action. For each case, we provide three response videos that demonstrate decision making from a manager’s perspective and show the outcome of the three decisions. One of the responses is better than the other two, and all the responses illustrate the consequences of different HRM-related decisions. Use the videos in class to prompt discussion on the situation that all students see in the video, or assign them within CourseBank, our homework management and online course system.
Select end of chapter exercises provide questions to use with a collection of company specific videos available on YouTube for students to view and study. The links to these videos are also available within CourseBank.
CourseBank for Homework Management and Online Sections
This book is available with CourseBank, a system that allows instructors to easily assign and automatically grade activities. CourseBank provides a comprehensive and flexible bank of media, assignments, and quizzes. Use it to assign homework that results in students coming to class better prepared, or use it as a turnkey solution for your online section, sparing the time and effort of creating an online course from scratch. CourseBank works with Blackboard, Canvas, D2L, or any other popular learning management system for single sign-on and gradebook integration. Or, if you prefer, use it stand-alone.Instructor’s Manual
A comprehensive instructor’s manual supports every chapter with the following:
• Chapter Overview
• Learning Objectives
• Detailed Chapter Outline
• Additional comments regarding the Real World Challenge and Real World Response at the beginning and end of each chapter
• In-depth explanation of chapter concepts
• Expanded coverage of the HR Flexibility, Global Issues, Develop Your Skills, Strategic
Impact, and Case Study features
• Answers to end-of-chapter questions and exercises
• Occasional additional exercises, including an Ivey job offer negotiation exercise that students may use for free when this book is assigned for the current class
A test bank has been carefully developed to cover every learning objective and term for each chapter. It presents multiple-choice and true/false questions that are compatible with any learning management system. Knowledge questions and application questions are included at a variety of difficulty levels. Multiple essay questions and answers are also provided for each chapter.
A Microsoft PowerPoint deck of slides for each chapter provides robust coverage of the key chapter topics, along with text figures, tables, So What? items, and end-of-chapter questions and exercises.eBook and Loose-Leaf Options
To provide students with lower-cost options, this edition is also available in loose-leaf and digital formats. The loose-leaf edition may be ordered through your campus bookstore, just like any other textbook. Students may also purchase it directly from our website, www.chicagobusinesspress.com.
We also offer a value-priced ebook directly from
your bookstore, our website, RedShelf, or VitalSource. The price and usage
terms are the same regardless of which source you prefer
|PART ONE The Importance and Context of Human Resource Management (pg. 1)|
|1 Strategic Human Resource Management (pg. 2)|
|2 The Role of Human Resource Management in Business (pg. 32)|
|3 The Legal Context of HRM (pg. 64)|
|PART TWO Planning and Staffing (pg. 99)|
|4 Analyzing Work and Human Resource Planning (pg. 100)|
|5 Sourcing and Recruiting (pg. 136)|
|6 Selection and Hiring (pg. 168)|
|PART THREE Training and Performance Management (pg. 205)|
|7 Training and Development (pg. 206)|
|8 Performance Management (pg. 240)|
|PART FOUR Managing Total Rewards (pg. 279)|
|9 Base Compensation (pg. 280)|
|10 Incentives (pg. 310)|
|11 Benefits (pg. 338)|
|PART FIVE Managing the Work Environment and Increasing Employee Engagement (pg. 363)|
|12 Creating a Healthy Work Environment (pg. 364)|
|13 Creating Positive Employee–Management Relations (pg. 396)|
|14 Managing Engagement and Turnover (pg. 426)|
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