Human Resource Management: An Applied Approach, 3e

by Phillips

ISBN: 978-1-948426-23-7 | Copyright 2022

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Applied Approach: Focuses on developing both knowledge and skills for future managers and non-managers alike. By developing competence and confidence in using important HRM skills, students will be better prepared to make effective use of HRM tools and practices.

Engaging by Example: Loaded with examples and activities to punctuate the importance and value of key topics.

Real World Challenge and Response: Each chapter starts and concludes with an HR challenge faced by an actual company and how the company addressed the challenge.

Video Cases: Each chapter is supported by four videos about the fictional company, Happy Time Toys. The first video introduces an HR challenge. Three videos demonstrate alternate solutions.

Case Studies: Throughout the book, case studies demonstrate how real companies responded to HR events and challenges. The discussion questions are designed to improve analytical and problem-solving skills.

Exercises, Projects, Activities, and a Running Case: To support an applied approach to the course, instructors can choose from Personal Development Exercises, Strategic HRM Exercises, an Integrative Project, and the Forked Oak Running Case.

Integrated Coverage of HR Strategy, HR Flexibility, and Global HR


Expand/Collapse All
Preface (pg. i)
Chapter 1 Strategic Human Resource Management (pg. 1)
Chapter 2 The Role of Human Resource Management in Business (pg. 34)
Chapter 3 The Legal Context of HRM (pg. 64)
Chapter 4 Analyzing Work and Human Resource Planning (pg. 103)
Chapter 5 Sourcing and Recruiting (pg. 142)
Chapter 6 Selection and Hiring (pg. 178)
Chapter 7 Training and Development (pg. 217)
Chapter 8 Performance Management (pg. 254)
Chapter 9 Base Compensation (pg. 293)
Chapter 10 Incentives (pg. 326)
Chapter 11 Benefits (pg. 354)
Chapter 12 Creating a Healthy Work Environment (pg. 381)
Chapter 13 Creating Positive Employee-Management Relations (pg. 418)
Chapter 14 Managing Engagement and Turnover (pg. 450)
Glossary (pg. 487)
Index (pg. 497)

Jean Phillips

Jean Phillips is a professor of Human Resource Management in the School of Labor and Employment Relations at Penn State University. Jean earned her PhD from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment, staffing, and the processes that lead to employee and organizational success. Jean was among the top 5 percent of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Jean is also a Fellow of the Society for Industrial and Organizational Psychology.

Jean has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). Jean was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work

includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. Jean has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.



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Last Updated: Jan 5 2021

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