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Single Use – Printed access codes and online purchased course subscriptions only work for a single term of a course. Online subscription purchases allow students to transfer the code to another course or be refunded within 14 days of the purchase date. Printed access codes from textbooks can also be transferred to another course or reset to non-use (dropped classes) within the first 14 days of being activated.
Dropped classes – Students that have purchased a subscription online or uses a printed code from a book that have exceeded the 14 day policy for reset (printed code) or refund (purchased subscription), may request that their subscription be transferred to another course. The request must be received before six months of the original subscription activation date. Upon receiving the request, we will determine, case-by-case, whether or not the student can re-use the purchased subscription or printed access code on a different course. To qualify for an exemption from the 14 day grace period policy, the student will need to provide us with an official letter from their school Registrar, showing that they dropped the class for which the subscription was originally used.
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