by Phillips

ISBN: 978-1-948426-85-5 | Copyright 2020

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Preface (pg. i)
Chapter 1 Strategic Human Resource Management (pg. 1)
Chapter 2 The Role of Human Resource Management in Business (pg. 22)
Chapter 3 The Legal Context of HRM (pg. 42)
Chapter 4 Analyzing Work and Human Resource Planning (pg. 67)
Chapter 5 Sourcing and Recruiting (pg. 96)
Chapter 6 Selection and Hiring (pg. 120)
Chapter 7 Training and Development (pg. 149)
Chapter 8 Performance Management (pg. 178)
Chapter 9 Base Compensation (pg. 205)
Chapter 10 Incentives (pg. 228)
Chapter 11 Benefits (pg. 246)
Chapter 12 Creating a Healthy Work Environmnet (pg. 263)
Chapter 13 Creating Positive Employee-Management Relations (pg. 286)
Chapter 14 Managing Engagement and Turnover (pg. 306)
Glossary (pg. 332)
Index (pg. 341)

Jean Phillips

Jean Phillips is a professor of Human Resource Management in the School of Labor and Employment Relations at Penn State University. Jean earned her PhD from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment, staffing, and the processes that lead to employee and organizational success. Jean was among the top 5 percent of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Jean is also a Fellow of the Society for Industrial and Organizational Psychology.

Jean has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). Jean was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work

includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. Jean has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.

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