Business and Society, 6e

A Strategic Approach to Social Responsibility & Ethics

by Ferrell, Thorne, Ferrell

ISBN: 978-0-9971171-4-1 | Copyright 2017

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Chapter One - Social Responsibility Framework (pg. 2)
Chapter Two - Strategic Management of Stakeholder Relationships (pg. 40)
Chapter Three - Corporate Governance (pg. 74)
Chapter Four - Legal, Regulatory, and Political Issues (pg. 110)
Chapter Five - Business Ethics and Ethical Decision-Making (pg. 152)
Chapter Six - Strategic Approaches to Improving Ethical Behavior (pg. 184)
Chapter Seven - Employee Relations (pg. 222)
Chapter Eight - Consumer Relations (pg. 260)
Chapter Nine - Community and Strategic Philanthropy (pg. 286)
Chapter Ten - Technology Issue (pg. 320)
Chapter Eleven - Sustainability Issues (pg. 358)
Chapter Twelve - Social Responsibility in a Global Environment (pg. 402)
Case 1 - Uber Faces Ethical and Regulatory Challenges (pg. 428)
Case 2 - The Mission of CVS (pg. 439)
Case 3 - Belle Meade Plantation (pg. 449)
Case 4 - Multilevel Marketing Under Fire: Herbalife (pg. 456)
Case 5 - Hobby Lobby (pg. 470)
Case 6 - Starbucks' Misison (pg. 477)
Case 7 - Lululemon (pg. 486)
Case 8 - The Hershey Company (pg. 493)
Case 9 - Coca-Cola (pg. 501)
Case 10 - Enron (pg. 512)
Case 11 - The Complexity of Intellectual Property (pg. 521)
Case 12 - Salesforce.com (pg. 532)
Case 13 - Mattel (pg. 538)
Case 14 - Home Depot (pg. 547)
Case 15 - New Belgium Brewing (pg. 555)
Notes (pg. 563)
Glossary (pg. 598)
Index (pg. 602)
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